UniAlarm Dispatcher A-Z

The UniAlarm Dispatcher allows of a full-scale, manufacturer-independent signal-distribution.

Remote monitoring service providers, authorities, fire departments and building managers can equally use it. With the help of the UniAlarm Dispatcher, a highly available signal-distribution network can be established from independent systems or networks. The system is independent from the individual remote signaling devices and supports almost all internationally used protocols.
Remote control companies Authorities Property management
UniAlarm Dispatcher Server

The UniAlarm Server is the central unit of the system, which also contains the web-based administrational module. The Communicators are connected to the UniAlarm Server, which execute the interconnection with the different alarm systems, as well as the Monitor centers, which are responsible for the continuous and supervised signal monitoring.

The UniAlarm Server accomplishes a full-scale, integrated supervisory function in cooperation with the communication and monitoring softwares. It then monitors and distributes the signals in any form that can be processed in a scalable way.

What is the UniAlarm Dispatcher?

The UniAlarm Dispatcher system is a modular, client-server based alarm-distribution surveillance system, which combines the management and administration functions much liked by operators with the modularity and integration aspects expected from the integrators.

With the help of the UniAlarm Dispatcher system, even multiple, independent alarm systems can be monitored. Their signals can also be distributed to individual surveillance stations according to preset criteria; either by signal type or by geographical regions.

The UniAlarm Dispatcher system not only ensures the receiving and the distribution of the signals, but it also provides the ability to set up process flow and manage the internal databases with its internal intelligent system. It also makes the management of signals clear and traceable for the operators.

All components of the UniAlarm Dispatcher system communicate through secure SSL connection in an IP network, and it is certified by the EN 54-21 standard.

The general parameters of the UniAlarm Server are the followings:
  • Modular set-up, web-based administration
  • Networked operation, with any number of connected signal-processing and supervisory station
  • Secure connection achieved over SSL
  • Scaleable database design
  • VdS2465 (with TELENOT additions) and full support of ContactID protocols
  • Multi-user system, with logged events
  • Complex user access management system with pre-defined user profiles
The management functions of the UniAlarm Server:
  • Multi-lingual interface (English, German and Hungarian)
  • Establishing regions and zones for the complete separation of the incoming signals
  • Registry of partners, objects and signal lines expandable with user pictures and attachments, which display automatically on the alert page
  • Fine tuning of signal lines, with which the incoming signals can be filtered and modified before processing
  • Maintenance management, through which automatic receipt can be set and finetuned in advance
  • Alarm display, alarm log and acknowledgement registry
  • The availability of setting the operating parameters and the intervals of certain automated tasks
  • Supervision of the connected UniAlarm Monitor clients
  • Internal messaging (cooperates with the UniAlarm Monitor client program)
  • Current status information display
Special functions of the UniAlarm Server:
  • IP-based SVCP monitoring (real time object status information)
  • Remote control of objects, with which the remote relay switching operations (for VdS 2465 protocol) can be executed either manually or depending on the order of events
  • Option to sending e-mails for administrators
  • Option to IP-based SMS texting for administrators or with the help of a GSM module connected to the Communicator
Upcoming in the 3.0 version of the UniAlarm Server:
  • Real-time, two-way voice transmission between the signal processing unit and the surveillance stations
  • Separate management of mainstream and backup signal processors for the design of complex systems
  • Several remote programming and query possibilities directly from the administration system
  • Sending e-mails and SMS at the occurrence of several events to customers as well.
  • For mobile users Wap and PDA interface for certain functions